Important information regarding COVID-19
We're open and ready to serve you
Our Mvua Diva Spa, Mvua Divus Barbershop and 1 on 1 Coach Me Training Sessions are now open and in operation. We are only working on scheduled appointments, limiting the no of clients to 3 per hour. We are taking every precaution possible to ensure that it's safe to relax and pamper yourself.
Mvua Staff and Wellness Providers are required to use Personal Protective Equipments, and our facilities and continually cleaned using enhanced sterlization procedures in accordance with Government Regulations and Mvua Policy.
#STAY SAFE, FEEL GOOD, LOOK GOOD
Reservations must be processed according to Mvua procedures and by the client through the website, or via phone
An existing reservation can only be altered if requested or authorized by the subject client.
|Cancellation and no-show policies
If less than 2 HOURS notice is given, Be advised that the client 30% cancellation fee will be charged unless you confirm another appointment within the week.
In case of an emergency or a major incident, you will not be charged for cancellation.
|Reminder confirmation call two hours before|
|Reminder arrival time|
|Advise on prescise location|
Our payment policy dictates that the client shall pay after the consultation with the treatment specialist on the treatment plan, right before the treatment commences
The mode of payment is strictly Lipa Na Mpesa - Buy Goods - Till No: 213175